Training Manager

Organisation: Passerelles numériques
Reporting to: PN Vietnam General Manager
Status: 06 months contract then consider for long time contract
Project: Passerelles numériques
Start date / duration: May 2016
Location: Da Nang, Vietnam


Passerelles numériques (PN), a non-profit organisation, is dedicated to enabling highly disadvantaged youths, through their abilities and their commitment, to access education and technical and vocational training, in the sector of Information Technology. We work to build strong employability which will allow them and their families to sustainably escape poverty, and contribute to the social and economic development of their countries.

Established in Cambodia, the Philippines and Vietnam, Passerelles numériques currently trains 513 students. PN employs around 100 people based in these three countries including a small team in France.

Passerelles numériques relies on the financial and skills sponsorship of several corporate partners such as Accenture, Econocom-Osiatis, CA Technologies, Microsoft and Société Générale and also receives support from individual donors.

In Vietnam, Passerelles numériques started its mission in 2010, with a training centre based in Da Nang, in Central Vietnam. In 2012, the first class graduated with 27 students, and most of them had a job just after graduation. Today, PN Vietnam (PNV) trains 100 students and graduated 163 young disadvantaged. 



Our objective is that at least 90% of enrolled students succeed and find a qualified job at the end of their training. In order to reach this ambition, PN focuses on delivering training that is:

  • Practical, with objectives set and evaluated from a “competency framework”;
  • Targeted to match the market needs with a close follow-up and improvement loop;
  • Certified through a strict evaluation process.

Passerelles numériques (PN) is looking for a Training Manager for its training programme in Da Nang.
S/he ensures that PNV delivers good quality of training that matches the needs of the Vietnamese market and enables underprivileged students to obtain qualified jobs in IT.
S/he directly reports to PNV’s General Manager with the support from cross-functional advisors and closely cooperates with our training delivery partner, the University of Da Nang, and PNV Education Team and External Relations Department.

The 2-year training programme is developed and jointly delivered with the University of Da Nang and PN. The 2 majors are:

  • Software development
  • Web programming & Testing

PN Vietnam curriculum is approximately made of:

  • 50% IT
  • 25% English
  • 25% general knowledge, soft skills, professional skills

The Training Manager is fully responsible for IT, English and professional skills training. Soft skills are taught with other departments and throughout the entire PN experience.


The Training Manager is in charge of the delivery and the quality of training through the following duties:

3.1. Training

  • Together with the cross-centre Training and IT Experts/Advisors, improve and develop continuously the curricula in line with local IT market needs for both technical and non-technical aspects.
  • Design and adjust the syllabus content based on feedback from the companies and in line with the existing programme provided by Da Nang University and PN’s training requirements.
  • Manage training activities: timetables, classrooms, IT labs, etc.
  • Follow the quantitative and qualitative results of the training delivered both internally and by the Da Nang University, taking into account students’ abilities and difficulties. Take appropriate measures to improve and match PN’s teaching approach.

3.2. Team Management

  • Manage the training team (8 trainers): recruitment, training, coaching and evaluation.
  • Design, propose, and coordinate (in conjunction with PN headquarters) volunteer short missions to support and improve technical and pedagogical skills of trainers.
  • Technical management
  • Supervise IT infrastructure management with the support of dedicated staff. PN Vietnam network includes 3 student labs and PN Vietnam office (120 computers).

3.4. Internal and External Relations

  • Within PN:
    • Together with External Relations Department, organise student internships and job placement, follow up and act on companies’ feedback.
    • Together with the Education Team, follow up and support the students (achievements and difficulties).
    • Together with the centre’s other training managers, harmonise PN training activities
  • Outside PN:
    • Maintain and develop relationship and partnership with Da Nang University and other training institutions.
    • Maintain and develop relationship and partnership with Da Nang IT companies in order to have a clear and updated picture of IT company needs and feedback.


  • Solid work experience in the IT sector
  • Experience of team management and project management
  • Experience/strong interest in/for education and training
  • Good organisational, communication and interpersonal skills
  • Adaptability
  • Successful experience in a multicultural environment is a plus
  • Proficiency in English in both verbal and written communication
  • Motivation to work with underprivileged young people


  • Contract status: 06 months contract with possible extension


Please send your CV and cover letter in English to Ms. Julie Tardieu, General Manager: [email protected] with “Training Manager Vietnam” in the subject of your email.

Job Details
Organisation Name: 
Passerelles numériques (PN)
Application Deadline: 
Fri, 2016-04-01