Resource Coordination Assistant (IT/Technical Support)



OPEN TO:                                All Interested Candidates

POSITION:                              Resource Coordination Assistant (IT/Technical Support)          

OPEN PERIOD:                        May 08 – May 22, 2023

WORK HOURS:                        Full-time, 40 hours/week, Monday to Friday

STARTING BASIC SALARY:     US $13,827.00/year, grade FSN-7

ALLOWANCEAND BENEFITS: Please visit the following link: to see the details in the section “Agency Benefits”


Incumbent of this position will work under the direct supervision of the Resource Coordination Specialist or Public Affairs Officer (PAO) designee, receive work guidance from the Strategic Content Coordination Specialist, and have no supervisory responsibilities. The incumbent will be responsible for management and oversight of Public Diplomacy (PD) Dedicated Internet Network (DIN) operations and for the operation of audiovisual equipment and other technology in support of PD programs.  The incumbent will manage the operation, maintenance, security, and compliance of PD DIN in collaboration with Information Resource Management staff.  The incumbent will provide technical expertise to aid in achieving objectives of PD activities and programs through support for and advice on digital access, operations, and security.  The incumbent will serve as post administrator for post’s suite of PD tracking tools: website tracking software, activity tracker, and other applications in PD Tools, Box, and similar software suites.  The incumbent will be expected to stay informed about trends and information about new equipment and software that may be of use in PD programming, and propose and implement useful new technological tools, and accountable for maintenance, operation, and repair of audiovisual, digital, and non-digital program support equipment materials.


Education:     University degree in computer science, information technology, electrical engineering, or network systems administration or local equivalent is required.

Experience:    At least two years of progressively responsible experience in a multilingual or multinational media, marketing, or logistics working environment, with IT systems / network management and / or systems administration as a significant part of the job is required.


Good working knowledge in Speaking/Reading/Writing English is required. (This will be tested.)

Fluent in Speaking/Reading/Writing Vietnamese is required.


Applicants should click the link HANOI-2023-30 ( to submit their applications through Electronic Recruitment Application (ERA) by May 22, 2023 to be considered.  Position description and guidance on how to apply are available on the Embassy’s website.

POINT OF CONTACT: Human Resources Office

Telephone: 84-24-3850-5000 ext. 5127/5136

Email:  [email protected]

Job Details
Organisation Name: 
U.S. Embassy
Application Deadline: 
Mon, 2023-05-22