Program Officer, E-Learning

Terms of Reference - Program Officer, E-Learning
Clinton Health Access Initiative, Vietnam


  • Position: Program Officer, E-Learning
  • Base Location: Hanoi with light travel
  • Duration: One year, extendable based on performance and funding
  • Start date: June 2024
  • Reports to: Program Manager

About CHAI

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus.

Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work:

Job Description

We are seeking a dynamic and technology-savvy Program Officer to lead the development of an innovative online e-learning system for the Expanded Program on Immunizations (EPI). This role is crucial in transforming the traditional in-person training curriculum into an engaging and accessible digital format. The successful candidate will be at the forefront of identifying and implementing cutting-edge e-learning solutions, collaborating with government partners, and ensuring our training modules are effective and user-friendly.

Key Responsibilities

  • Collaborate with subject matter experts and government partners to translate traditional in-person training content into digital e-learning formats.
  • Identify and evaluate open-source e-learning software suitable for the organization's needs; recommend systems based on functionality, usability, and compatibility.
  • Work closely with programmers and IT specialists to customize e-learning software, ensuring it meets specific training objectives and accessibility standards.
  • Oversee the development of engaging and interactive e-learning modules, incorporating multimedia elements (videos, animations, quizzes) to enhance learning outcomes.
  • Conduct training needs assessments to identify gaps in current training programs and recommend enhancements based on e-learning best practices.
  • Manage project timelines and resources to ensure the successful implementation of the e-learning system.
  • Facilitate the set-up and management of user accounts.
  • Monitor and evaluate the effectiveness of e-learning modules, gathering feedback from users to continuously improve the digital learning experience.
  • Stay abreast of the latest trends in e-learning technology and pedagogy, making recommendations for future enhancements.


  • Vietnamese citizen (due to travel permissions) who is comfortable traveling to provinces
  • Bachelor’s degree in Education, Information Technology, health, business or related field.
  • Experience in developing and implementing e-learning systems or digital education platforms.
  • Strong understanding of instructional design principles and e-learning software, including open-source options.
  • Strong collaboration and negotiation skills to work effectively with government partners, subject matter experts, and technical teams.
  • Proficient in IT and computer systems, with hands-on experience in software customization and digital content creation.
  • Excellent verbal and written English and Vietnamese communication skills.


  • Experience in implementing health projects
  • Understanding of Vietnam’s health care system
  • Exceptional problem-solving skills and quantitative and qualitative analytical capabilities including demonstrated ability to steer decisions based on data

A one-page cover letter should specify the position sought and highlight why the candidate believes they are the right person for the position. A CV detailing professional experience and relevant qualifications should be provided. Interested candidates should send materials to [email protected]. Indicate position sought in the subject line. Applications will be reviewed as they arrive but must be received by 30 April 2024. Only shortlisted candidates will be invited for an interview.

Job Details
Organisation Name: 
Application Deadline: 
Tue, 2024-04-30