MEAL Coordinator

The Opportunity - MEAL Coordinator [1]

The MEAL Coordinator is responsible to build up Research, Evaluation, Accountability, Learning and Monitoring  (REALM) plans, monitor and measure program’s outputs, outcomes and impacts according to the agreed indicators, to facilitate capturing lessons learned in the implementation of different program activities and ensure lessons learned to be integrated in program development, contribute in monitoring the accountability mechanism to gather feedback from beneficiaries and partners concerning their views about our program; to contribute to the country office business development.

The MEAL Coordinator will be a Country Focal Point Staff for at least one area in of Research, Evaluation, Accountability, Learning and Monitoring (REALM) related work such as Accountability focal point or Monitoring/ QBs focal point to facilitate the quality and implementation process.

KEY AREAS OF ACCOUNTABILITY:

Key Area 1: Monitoring and Evaluation

• Support REALM Manager by overseeing the MEAL work of assigned Program
• Facilitate the development of REALM package for program monitoring and evaluation in line with SCI Quality Framework.
• Adapt standardized monitoring and evaluation procedures for country office to roll out in designated program/ projects.
• Ensure that monitoring and evaluation activities are undertaken as planned and with the use of Quality Benchmarks and Evaluation standards.
• Provide technical support to Save the Children and implementing partner staff regarding MEAL activities
• Provide regular analysis and recommendations of program progress as required
• Lead the process of assessments and surveys, i.e, baseline, mid-term, end-line; including consultation selection, revision/review of tools, reports, indicators, inception report and ERC etc.. in consultant with project’s team and technical advisors.
• Lead/ or participate as a team member for internal assessments/ evaluations when required.
• Provide technical support to MEAL staff, program team and partners where necessary
• Undertake field visits to monitor progress and quality of implementation of evaluation activities.
• Facilitate program/ project to apply PRIME, tools such as Project on-track, reporting functions in project management works.
• Ensure management responses of evaluations or action updated as a regularly basic.

Key Area 2: Accountability:

• Facilitate the development/review of accountability system and tracking progress and follow up actions in designated program.
• Facilitate the capacity building for program staff and partners to fully understand and promote accountability in general and to children, communities and other stakeholders.
• Work closely with the program team to ensure that project information is appropriately shared with children and communities and that they can participate meaningfully in Programs.
• Promote responsiveness through establishing channels, accountability database and the effective use of feedback and response mechanism
• Support Project team or Accountability Focal Point in reporting and investigation of complaints and feedback as and when needed and make appropriate recommendations to related program staff.
• Ensure accountability tracker system/ tools updated as a regularly basic.

Key Area 3: Learning

• Facilitate the implementation of full learning country and others learning events/ initiatives to fill the evidence and knowledge gaps in designated program/projects.
• Ensure the quality of learning and sharing activities throughout the program, particularly on issues of program quality, policy analysis, and advocacy.
• Facilitate the development of recommendation and follow-up action tracking, originated by program REALM activities.
• Lead the documentation of lessons learned and best practices, promote sharing, and ensure those incorporated in program implementation and design in designated program/projects.
• Participate in designing and implementation of studies, assessments, research, and learning in coordination and cooperation with project staff and partners.
• Provide inputs into program learning/ research reports and country annual reports, and country annual planning in designated program/projects.
• Support program/ project team in relevant MEAL tasks when required (10% to 20% of LOE)

Key Area 4: Research

• Participate in designing and implementing of studies, assessments, research, in coordination and cooperation with national business development team, technical advisors.
• Participate in program research activities if required.
• Work with Research and Evaluation Specialist to identify new topics, areas of intervention, targeted and impacted groups through literature review.
• Quality assurance for all research activities, including deliverables in collaboration with external partners/consultants.
• Participate in regional/global research initiatives, SCI and ARO networks.

Other tasks required

• Support program/ projects to use and update MEAL related data and information in PRIME system. 
• Support program implementation team in relevant REALM tasks as required.

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for managing resources efficiently, achieving and role modelling SC values
• Holds staff and partners accountable to deliver on their responsibilities with strong support for using their knowledge and creativity to deliver according to communities/beneficiaries’ needs, and also providing the necessary guidance/help improve performance, including appropriate consequences when results are not achieved

Ambition:

• Set ambitious goals for self; be creative and proactive for professional development;
• Widely share a personal vision for SC Vietnam programs in line with SCI vision; engage and motivate others;
• Be future orientated and think strategically

Collaboration:

• Build and maintain effective relationships with team, colleagues and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develop new and innovative ideas, especially solutions to problems/challenges
• Be willing to take disciplined risks for children’s, youth’s and women’s wellbeing

Integrity:

• Be honest and encourage openness and transparency in all professional matters

QUALIFICATIONS

• Bachelor’s degree on development study, international study or higher in M&E, Statistics/ data analysis/ technologies for development, community development or related field.

EXPERIENCE AND SKILLS:

Essential:

• Minimum 5 years of experience, at the level of expertise described above, in project/program MEAL at international organizations (experience in monitoring and evaluation must meet this requirement; experience in accountability and learning would be an advance).
• Minimum 5 years of experience, at the level of expertise described above, in the development of logical frameworks, including but not limited to the development of result statements and indicators.
• Minimum 3 years of experience, at the level of expertise described above, in qualitative and quantitative data analysis, using common data analysis packages (example quantitative packages: STATA/ SPSS/R; example qualitative packages: MAXQDA/ NVIVO; Kobo toolbox and Comm-Care)
• Proven experience in database management, using common packages (examples include Access, Excel)
• Proven experience in evaluation and research reports writing.
• Proved experience of verbal presentation of data relating to project work, using English
• Experience in training interventions and beneficiary follow-up is an advantage.
• Experience in child right projects implementation is desired.
• Quick learner with the abilities to think strategically and creatively;
• Ability to provide technical support/inputs in developing and implementing a sound MEAL system for children.
• Willing to travel. 
• Commitment to humanitarian principles/accountability frameworks, especially for work with vulnerable populations.
• Ability to work effectively with people of diverse backgrounds.
• Good skills in communicating in English and Vietnamese.
• Good interpersonal skills.
• Commitment to and understanding of SCI aims, values, and principles including rights-based approaches.

Additional job responsibilities

• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The job holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education, and child protection. We also campaign and advocate at the highest levels to realize children’s rights and ensure their voices are heard. 

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document and use format. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at:

Job Description - Hanoi - MEAL Coordinator - National Only (230000Y4) (taleo.net) [2]

Location: VietBank Building, 70-72 Ba Trieu, Hoan Kiem, Hanoi

Closing Date:  15 June 2023

If you have any issues with applying via our system, please send an email explaining your troubles to [email protected] [3]

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties by our global anti-harassment policy.