Position Title: Education Scholarship and Customer Service Officer
Reports To: Founder/In Country Manager
Location: Hoi An, Vietnam
Status: Full time
Language skills: English
Start Date: As soon as possible
Qualifications:
- Minimum: College Degree (English, Economics preference given for International study experience/Accounting);
- Professional work experience in a similar position;
- Excellent organizational skills. Excellent communication with national and international programme’s partners.
- Excellent attention to detail. Works well under pressure.
- Ability to meet deadlines with 100% accuracy.
- Good working knowledge of modern telecommunication systems (including e-mail, fax and internet, related software) and relevant computer applications (e.g. MS Office);
- Excellent proficiency in written and spoken English and Vietnamese;
- Dynamic and self-motivated personality with a strong desire to work in the NGO field, willingness to learn and develop.
- Preference given to people locally in Hoi An and Da Nang.
Duties:
Education Scholarship Officer:
- Updating student and sponsor information
- Ensuring that letters and photos from students are sent to sponsors twice a year in a timely manner
- Translating letters into English and sending to a foreigner for editing
- Finding potential educational scholarship recipients to be interviewed
- Administering the payment of school and other student fees (twice per year).
- Ensuring that students continue to meet our financial and academic criteria
- Keeping accurate records of all scholarship information
- Sourcing funding for university scholarship students from companies within Vietnam
- Sourcing funding for scholarship students
- Mentoring and guidance of scholarship students
Customer Service Officer
- Selling products made in the Lifestart Foundation Workshop
- Making products
- Recording all sales
- Talking with customers regarding the Lifestart Foundation
- Distributing flyers around Hoi An on a weekly basis
- Assist Workshop Manager with organisation of tours
Vietnamese class teacher
- Run the Free Vietnamese language class for foreigners– to be trained
Lantern making class teacher
- Run the Lantern Making Class – to be trained
Remuneration package:
- Social security
- 13 month salary
- 6,000,000 per month
- Professional training
Further Enquiries:
To apply for the role please email an up to date CV and covering letter including the following points to Ms. Karen at [email protected] [1].
- Why you would be suitable for this role
- When you would be available to start
Deadline: 22 March 2018, however, we will close the ad earlier if we can find the right person.