JOB OPPORTUNITY
Case Manager / Trainer
Background on Hagar
Hagar was established in 1994 in Cambodia. In 2009, Hagar expanded its model to Afghanistan and Vietnam. Our focus is on working with women and children who are suffering from the impact of trauma resulting from slavery, trafficking and abuse. We seek to magnify the impact of this work with individuals and families through our advocacy and capacity building work with other service providers and institutions.
For those affected by trauma, and those who support them, Hagar is an expert in care and recovery. When healing happens the cycle of trauma stops. We believe that with the right support and capabilities people can recover and take the lead in their own journey to wholeness.
Hagar International in Vietnam is now looking for 1 Vietnamese women passionate and qualified candidate to fulfil 1 position of Case Manager / Trainer based in Hanoi.
SALARY OFFER: Negotiable
PURPOSE:
- Support implementation of Hagar Vietnam’s direct client-based trauma-informed care (TIC) support; and build the capacity of partners, agencies, authorities and mass organisation representatives to scale-up and replicate Hagar’s model.
- Participate as mutually agreed in strengthening Hagar’s TIC approach internally across all departments; and externally with partners and other external stakeholders.
RELATIONSHIPS:
- Primary reporting line is to Hagar’s Case Manager Team Leader.
- Work closely with Programme Manager, Trauma-informed Care (TIC) Team Leader, Executive Director and all other Hagar International staff.
- Regular liaison will be required with partners, service providers, sector organisations and Hagar beneficiaries.
RESPONSIBILITIES:
- Direct case management with clients
- Provide training and supervision to community-based officials or Hagar partners as requested
- Support Hagar International team, to revise Hagar International’s case management minimum standards and guidelines
- Ensure CMS (Client Management System) is correct and updated and correctly identifies inputs and outcomes of Hagar Vietnam’s direct case management actions
- Plan, monitor and report on allocated budgets
- Represent Hagar as an active participant at relevant conferences and forum
- Participate as a core trainer in Hagar Vietnam’s TIC-initiated activities
- Participate in fundraising activities for Hagar Vietnam, as determined by the Executive Director and senior management team
- Any other activities as assigned and mutually agreed upon
QUALIFICATIONS AND EXPERIENCES
Education:
- Bachelor Degree in Social Work, Psychology or related field (Required);
- Master’s Degree in Social Work , Psychology or related field (Preferred)
- Experience in social work case management of women and children affected by the trauma of human trafficking, domestic violence and sexual abuse (Required)
Experience:
- Experience working with NGOs and vulnerable groups
- Experience working with people from backgrounds of trauma and violence desirable
- Experience working in providing soial work services to clients
- Proven experience in working with people from diverse backgrounds (e.g. economic, social, cultural)
- Experience in networking
Skills and Knowledge:
- Understanding of the impact of trauma and how to provide trauma informed services
- Ability to adapt to the changing needs of clients
- Excellent knowledge and commitment to Hagar’s mission and values
- Ability to keep professional boundaries
- Must possess a professional demeanour at all times including in high stress situations
- Willing to work as part of a team
- Ability to work with diverse personalities, persons of all ages, ethnicity and sexual orientation
- Great communication and organization skill
- Good time and stress management skill
- Proven ability to be both a team player and an independent worker
- Computer skills including MS Word, Excel, PowerPoint; internet and email
- Good command of the English language (prefer)
Personal Attributes:
- Values excellence
- Takes initiative
- Creative thinker and doer
- Humility and kindness
- Accepting and consideration of others
- Values each person as a unique individual
- Passion for life-long learning
- Excellent work ethic
- Responds constructively to direction and feedback
Interested applicants must submit their cover letter and curriculum vitae to Hagar through email address below.
Address: 152 Au Co, Tay Ho, Hanoi
Tel: 0243 7282342
E-mail: [email protected] [1]
Hagar International in Vietnam is an equal opportunity Organization. Women and Disable people are strongly encouraged to apply.
Closing date: 10th May 2019, we will conduct an interview with the qualified aplication as soon as possible. So we welcome applicant to apply early.