Air-ticketing Agency

Background

FHI 360 is a non-profit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology; creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories.

We are seeking a capable vendor to provide air-ticketing services for Vietnam Country Office.

Scope of Work

The qualified vendor is expected to provide air-ticketing services for Vietnam Country Office from October 2021 through September 2022.

Timetable and Address for Submission

Quotation and company profile (see Requirement below) are due no later than close of business on 15 October 2021. Required documentation listed below must be e-mailed to [email protected]. [2]

No telephone inquiries will be answered.

Requirement:

• Company profile which provides agency’s experience and capabilities, staff qualifications
• What kind of automated computer reservation system the agency is accessible: GDS or CRS? Please give some common systems that the agency has access?
• FHI 360 and International SOS have partnered together to implement technology to keep their international travelers prepared for their business trips and allows our clients to track their employees while traveling. This is accomplished by offering each traveling employee up-to-date Medical and Security Information based on travel destinations. In order to accomplish this we require all data in FHI 360 travelers Passenger Name Records (PNR’s) captured by your agency. The selected agency is to build traveler profiles into the reservation system. The data feed normally includes traveler passport #, email address, telephone #, employee ID; and other records of employee travel preferences such as seats, special meals, airline preferences, frequent flyer numbers, etc. This way, the information will not need to be provided each time a reservation is made.
• The selected agency provides FHI 360 with a 24-hour travel emergency phone number that can be distributed to employees. Such a phone number will guarantee a traveler with an emergency after normal business hours.

FHI 360 Disclaimers

• FHI 360 may perform a background check on any selected vendor.
• FHI 360 may cancel the solicitation and not award
• FHI 360 may reject any or all responses received
• Issuance of the solicitation does not constitute an award commitment by FHI 360
• FHI 360 reserves the right to disqualify any offer based on failure of the offeror to follow solicitation instructions
• FHI 360 will not compensate any offeror for responding to solicitation
• FHI 360 reserves the right to issue award based on initial evaluation of offers without further discussion
• FHI 360 has the right to issue amendments to the RFQ at any time