Receptionist

JOB DESCRIPTION

RECEPTIONIST

Organization Description:

The European Chamber of Commerce in Vietnam (EuroCham) is the principle voice of the European business community in Vietnam. EuroCham was established in 1998 and is a members-based, independent, not for profit organization of European companies who are investing in Vietnam, for the benefit of all. With over 1,000 members and 16 Sector Committees, EuroCham is one of the biggest foreign Chambers of Commerce in Vietnam and among the 5 largest European Chambers of Commerce worldwide. EuroCham represents a plethora of sectors and sizes ranging from SMEs to MNCs with a very strong business network in both Vietnam and Europe. Acting as an intermediary between our members - the business community - and local, national, regional and European authorities. EuroCham advocates on its members' behalf, to generate improvements in the business environment, raise awareness on key issues and disseminate information on issues relating to doing business in Vietnam.

MAIN DUTIES

Job Title: Receptionist

Reporting to: HCMC Administration Manager and Executive Director

Direct supervising: No

Job Summary: Responsible for the day to day activities of receiving phone calls and correspondence, welcoming visitors, managing meeting room booking and office facilities.

Location: Ho Chi Minh City – Vietnam

Level: 8

Type of Contract: 12 months fixed term contract upon successful completion of a 2 month probation period

Key Working Relationships:

• Internal: staffs of EuroCham office.
• External: Visitors who come to the offices

Main Duties and Key Performance Indicators:

• Act as receptionist to EuroCham
• Be in charge of incoming calls, correspondences, general emails and welcoming visitors.
• Support and implement all administrative and secretarial works.
• Manage meeting room booking system for internal and partner meetings.
• Organize, arrange logistics and prepare equipment for meetings with relevant stake holders, arrange office supplies and administrate office service providers and contractors.
• Set-up and manage the registration/ administration system with the building landlord for staffs and guests coming to the office.
• Support Affiliated Business Associations: receiving calls and mails, take messages.
• Recruit new partners and update from time-to-time EuroCham Discount Partner Program.
• Ensure all office facilities are maintained to an excellent standard (environmental, health and safety management).
• Take care of the library display at reception area (CP brochures, membership application, event flyer/ promotion, etc.).
• Assist the management team with administrative work, in the execution of projects as required from time-to-time.
• Assist in general secretarial activities or any other activities assigned by Executive Director.

JOB REQUIREMENTS

Education and Training Background:

• BA Degree in Business or related fields.

Work Experience: Minimum 1 years of relevant work experience

Management Experience: No.

Core Competencies:

• Excellent time and workload management skills
• Excellent time and workload management skills
• Must be self-motivated
• Ability to work independently
• Ability to meet tight deadlines and work under pressure
• Excellent communication skills (written and verbal)
• Patient and calm in pressured situations
• Good problem solving skills
• Constructive problem solving approach
• Flexibility is required

Languages: Fluent written and spoken English and Vietnamese

Software and Package Skills:

• Strong commitment and faithfulness to Eurocham and prioritizing the Chamber’s interests.
• Good computer skills with Microsoft Office Tool, including Word, Excel and PowerPoint are required.
• High degree of accuracy and attention to detail

What We Offer:

• Strong network development in business community in Vietnam with relevant stakeholders across many sectors;
• Be part of “Team Europe” in Vietnam i.e. interact with various European organizations and people
• Working in a cross-cultural and multi-disciplinary environment

How to apply:

• Send your CV and motivation letter to [email protected]
• Deadline: 20th of February 2022