Program Assistant/Support

Position Titles: Program Assistant/Support
Organization: Immigration, Refugees and Citizenship Canada (IRCC)
Location: Consulate General of Canada in Ho Chi Minh City
Starting Salary: 266,711,014 VND to 321,262,875 VND per year plus benefits
Hours of Work: 37.5/week
Closing Date: March 31, 2019 at 23:59 (GMT +7)

Job summary

Under general supervision, provides multi-task support services to Immigration, Refugees and Citizenship Canada’s (IRCC’s) programs and operations. Exercises initiative in seeking out information to complete files or tasks. Requires a general knowledge of established guidelines. If selected for the Program Assistant position, incumbent will also be responsible for supporting the delivery of Immigration, Refugees and Citizenship Canada’s (IRCC’s) Programs through furthering the processing of applications using procedural expertise, assisting an Officer in reporting and liaison, program integrity, Visa Application Centre (VAC) governance, promotion and recruitment activities or other support to clients. Requires a developed knowledge of established guidelines and procedures. Exercises initiative in organizing work, tracking resources, and resolving difficult problems.

Essential Qualifications

Education:

• Graduation from a recognized university with a Bachelor degree (essential for the Program Assistant position) OR an acceptable combination of post-secondary education, training and work experience related to the duties and specific areas of competence required by the position.

Languages:

• Fluency in the English language (written and oral). For details on English language proficiency testing, please see https://www.canadainternational.gc.ca/vietnam/offices-bureaux/JobOppsOpp...
• Fluency in Vietnamese (reading, writing and speaking)

Experience:

• Minimum of 2 years of experience providing administrative support in an office environment working as part of a team (obtained in the last 5 years).
• Experience using computers in a networked environment and office software including Word, Excel and Outlook

Rated Qualifications

Knowledge:

• General office procedures and practices
• Computer software including email, word processing and spreadsheet programs

Abilities:

• Ability to communicate in English and Vietnamese effectively and clearly both orally and in writing
• Ability to set priorities, plan and organize work
• Ability to review information quickly and efficiently according to established criteria and to determine next actions required
• Ability to pay attention to details and concentrate in order to maintain a high degree of accuracy in data entry
• Ability to establish and maintain effective interpersonal relationships with clients, colleagues and supervisors
• Ability to adapt quickly to procedural and technological changes

Personal Suitability:

• Integrity
• Initiative
• Adaptability & Flexibility
• Team player
• Judgment
• Strong interpersonal skills for dealing with clients, colleagues and supervisors

Asset Qualifications

For further details, please see https://www.canadainternational.gc.ca/vietnam/offices-bureaux/JobOppsOpp...

Conditions of Employment

• Legally permitted to work in Vietnam
• Willing and able to work overtime as required including evenings and weekends, often on short notice
• Willing and able to travel domestically and internationally as required
• Obtain and maintain the required level of security clearance from the Government of Canada.
• This involves, among other things, criminal record checks, credit checks and validation of qualifications.
• The appointment of the successful candidate will be conditional on a one (1) year probationary period.

How to apply & Selection procedure

Instructions on how to apply is available at the following website: https://www.canadainternational.gc.ca/vietnam/offices-bureaux/JobOppsOpp...

Only applications received by email before the cut-off date and time and that comply with the instructions will be considered for screening.

Candidates screened in will be contacted for further assessment which may include: written test, oral test, or personal interview. Reference checks shall be conducted as a part of the hiring process.