Program Assistant

Terms Of Reference – Program Assistant

Clinton Health Access Initiative, Vietnam

Position: Program Assistant
Work place: Hanoi, Vietnam
Duration: 1 year, extendable
Start date: June 2021 preferred

The Clinton Health Access Initiative (CHAI) is a trusted advisor to governments worldwide, helping them transform the way they provide health services. Established in Vietnam in 2006, CHAI works with a number of departments in the Ministry of Health to help reach national goals related to COVID-19, hepatitis, TB, malaria and vaccination. CHAI has emphasized a sustainable and integrative approach to health systems strengthening premised on a close partnership with government to build national capacity so that programs can continue without our support.

CHAI’s team in Vietnam consists of a core of 18 staff in addition to staff at the regional and global levels.

This position provides someone with limited experience significant opportunity for learning and growth.

Main Responsibilities:

The Program Assistant will provide program and operational support related to information technology systems and monitoring and evaluation efforts related to our health programs.

• Prepare health data for analysis, and make charts and diagrams
• Review software systems for bugs and suggest improvements
• Provide support to prepare trainings, workshops, meetings and mentoring trips (e.g. printing materials, logistics arrangements, etc.);
• Assist in preparing letters to partners, local government authorities and other project/program documents upon requests;
• Assist in translation and interpretation from English to Vietnamese and vice versa;
• Arrange travel logistics for team members on business trips (e.g. air tickets, accommodations, airport taxis, car rentals);
• Take notes at team meetings;
• Perform other duties as requested.

Skills and Experiences

• Fluent in verbal and written Vietnamese and English
• Comfortable with technology. Fluent with Microsoft Word, Excel, PowerPoint, Windows, and in internet-based communications
• Excellent organizational skills and high attention to details
• Good command of task prioritization and time management to meet deadlines
• Good teamwork, spirit and enthusiasm
• Proven ability to problem solve and think proactively
• A minimum of 1 year experience

Preferred:

• Experience in information technology-related field
• Experience in health issues
• Experience in communications-related field or in translation

A one-page cover letter should specify the position sought and highlight why the candidate believes they are the right person for the position. A CV detailing professional experience, relevant qualifications and three reference contacts should be provided.

Interested candidates should send materials to [email protected]. Indicate position sought in the subject line. Applications will be reviewed as they arrive, but must be received by 15 June 2021. Only shortlisted candidates will be invited for interview.

TERMS OF REFERENCE (English and Vietnamese)