A National Institution/Firm to Develop Tool for Assessing Quality of Public Services

UNDP Vietnam is seeking for An institution/firm to develop a tool for assessing the quality of public services under the management of the Ministry of Justice - Activity 4.5.2.1 (EU JULE Programme) (Ref:B-190902)

The objectives of the assignment are to:

  • To revise and turn the current draft questionnaire into a participatory and empirical tool for survey and data collection to assess quality of the public services managed by the Ministry of Justice in three areas: civil status registration, notarization and authentication and granting criminal records.
  • To test the tool to assess quality of the public services managed by the Ministry of Justice in six selected provinces.
  • To provide recommendations for further steps, for example, revising the tool to expand to other public services.

The selection will be on a competitive basis and will comply with UNDP procurement regulations.

Procurement Notice with enclosed TOR and evaluation criteria are in the attached files or can be downloaded from the below links:
http://procurement-notices.undp.org/view_notice.cfm?notice_id=59004

A pre-bid meeting will be held at 14.00 hrs (2pm), Tuesday September 10, 2019 at 304 Kim Ma Street, Hanoi.
Participation by bidders in this pre-bid meeting is strongly recommended.
Registration for meeting is required for reception.
For registration, please kindly email full names and Identical No. of representative persons participating the meeting to: [email protected]

Interested offerors are invited to submit proposals and other information following guidance in the Procurement Notice to:

Procurement Unit
UNDP Viet Nam
304 Kim Ma, Ha Noi, Viet Nam
Direct: (+84 24) 38500143
Email: [email protected]

with notification by email (without attachment) to: [email protected] that the bidder has submitted proposal.

UNDP will not be responsible for the missing of proposal if the bidder does not send notification email to above address.

Deadline for submission: 23.59.00 hrs., Thursday 19 September 2019

We look forward to receiving your proposal by the above deadline.

Attachments:

Job Details
Organisation Name: 
UNDP
Application Deadline: 
Thu, 2019-09-19