Monitoring, Evaluation and Learning (MEL) Manager

Vacancy Announcement

Deloitte Consulting LLP (“Deloitte”), implementing the USAID Improving Private Sector Competitiveness Activity (“Activity” or “IPS-C”) is looking for a qualified local professional to fill the position of

Monitoring, Evaluation and Learning (MEL) Manager

Location: Hanoi, Vietnam

Duration: Duration of the Activity.

Background:  The purpose of the USAID Improving Private Sector Competitiveness Activity (“Activity” or “IPS-C”) is to remove constraints and build the competitiveness of small and growing businesses (SGBs) in Vietnam, including those employing, owned or led by women and vulnerable populations. With this activity, USAID/Vietnam is supporting Vietnam’s competitiveness: vertically at the policy, market and firm level; and horizontally by working along the entire spectrum of enterprise growth models, from household businesses transforming into registered firms to small firms on the cusp of scaling up. The Activity is comprised of four inter-related objectives. Deloitte Consulting LLP (“Deloitte”) is implementing this Activity on behalf of USAID. The Agency for Enterprise Development of the Ministry of Planning and Investment is the Vietnam Government counterpart of IPS-C.

Position Objective, Generally Applicable Functions, and Specific Tasks

A.     Position Objective: The MEL Manager will lead the strategic objectives of MEL and CLA activities and implement and manage IPSC Monitoring, Evaluation and Learning operations across the project. The MEL Manager will work closely with technical staff under the supervision of the Chief of Party to conduct the following tasks.

B.      General Functions of the Position. The MEL Manager shall perform the following general functions:

  • Responsible for the tracking, monitoring, reporting and documentation of IPSC project activities under the supervision of the COP
  • Provide strategic direction on all matters pertaining to MEL contractual requirements, data collection and aggregation, strategic communications, branding and marking, and monitoring progress of technical results
  • Monitor and evaluate technical activities on the project with respect to the project’s learning agenda and priorities, conduct monthly touchpoints with the COP, and lead annual internal evaluation
  • Through leading the annual Activity Monitoring, Evaluation, and Learning Plan (AMELP) development, establish data collection and analysis standards, develop indicators, and measure progress towards achieving project objectives
  • Oversee the collection, synthesis and analysis of project data, including updating performance indicator reference sheets (PIRS) and the project Performance Indicator Tracking Table (PITT)
  • In collaboration with the COP, hold teams accountable for progress against the workplan and project objectives; inputs to reporting requirements, work plan updates, inputs to the AMELP; data collection and aggregation; strategic communications; branding and marking; monitoring progress of technical results; and meeting COP and client requests in a timely fashion
  • Liaise with USAID LEARNS project on a routine basis to review and incorporate MEL best practices for data analysis, project reporting, CLA, and other activities
  • On a routine basis, identify shifts in the policy and business environment that may impact the Activity directly and provide updates to the technical team
  • Build the capacity of IPSC staff to collect required data from activities and input into MEL database to be used to drive decision-making on technical activities
  • Engage with project stakeholders to conduct data collection (i.e. informant interviews, focus groups, surveys) and to obtain activity data needed to measure project results
  • Implement good knowledge management and CLA practices across the project, including facilitation of regular strategic review/ pause-and-reflect sessions
  • Share best practices with other external audiences, success stories, and generate new ideas for collaboration and learning
  • Manage shared online data for internal project use, including upload of reports and materials for access by project staff, and oversee data quality
  • Document lessons learned for incorporation into IPSC continuous learning on what works for activity implementation, strategies, and achievement of intended results
  • Keep COP appraised of the project’s progress toward objectives and MEL indicators
  • Communicate success stories and major milestones achieved to the COP on a regular basis to share with client
  • Any other duties as assigned by COP or project leadership.

Minimum Qualifications

  • Minimum Years of Experience: 5 Years
  • Minimum Degree Required: Bachelor's degree in marketing, research, statistics or another relevant field
  • Professional fluency in English required (both verbal and written)
  • Previous experience conducting research with primary data sources
  • Demonstrated ability to track implementation of processes, activities and/or programs, and draft recommendations for improvement
  • Attention to detail, ability to meet and exceed deadlines, self-motivated with excellent time management and communication skills (verbal and written)
  • Strong knowledge of Microsoft Excel and Word required
  • Demonstrated organizational management skills required to track staff movements, activities, reports, data and ensure complete and accurate record management
  • Able to engage effectively with counterparts and technical staff and work as part of a supportive team to document results objectively and in clear terms
  • Experience with USAID preferred, especially in terms of reporting, monitoring and evaluation

Interested candidates are invited to submit their CV with the Cover Letter in English to [email protected] by 18:00 on July 20, 2021. Please include three references at the bottom of your CV.

Note: In the subject line please indicate name of the position to which you are applying.

Job Details
Organisation Name: 
Application Deadline: 
Tue, 2021-07-20