Literacy Program Operation Officer

Position: Literacy Program Operation Officer
Duty Location: Ha Noi and frequent travel out of Hanoi to project sites

Organization Profile

Room to Read seeks to transform the lives of millions of children in developing countries by focusing on literacy and gender equality in education. Working in collaboration with local communities, partner organizations and governments, we develop literacy skills and a habit of reading among primary school children, and support girls to complete secondary school with the relevant life skills to succeed in school and beyond.

We are non-governmental, non-religious and work with many local NGOs and community based organizations to implement our programs. We currently work in Bangladesh, Cambodia, India, Laos, Nepal, South Africa, Sri Lanka, Tanzania, Vietnam, and Zambia – countries with a desperate lack of resources to educate their children. Since our inception, Room to Read’s worldwide team has impacted almost 10 million children, constructing more than 1,800 schools, establishing over 16,800 libraries, publishing 1,029 new children’s book titles in 27 local languages, and reaching over 30,000 girls through our Girls’ Education program. 

Room to Read has an annual budget of approximately US$43.7 million and our global staff numbers over 600. Our global headquarters is located in San Francisco, and we have smaller fundraising offices in Delhi, New York, Hong Kong, London, Mumbai, Sydney, and Tokyo. We have an Asia Regional Office located in New Delhi and program offices in Colombo, Dar es Salaam, Dhaka, Hanoi, Ho Chi Minh City, Kathmandu, Lusaka, New Delhi, Pretoria, Phnom Penh, and Vientiane. 

To be successful as a member of the Room to Read team, you will also:

  • Have passion for our mission and a strong desire to impact a dynamic nonprofit organization
  • Be an innovative and creative thinker that tries new things and inspires others to do so
  • Have a very high level of personal and professional integrity and trustworthiness
  • Have a strong work ethic and require minimal direction
  • Work well independently as well as part of a team
  • Thrive in a fast-paced and fun environment

Position Overview:

The Literacy Program Operation Officer (LPOO) will work at HN office and travel frequently to project sites in which Literacy Program activities are implemented. LPOO will be part of the Literacy Program team to be responsible for all aspects of Room to Read (RtR)’s literacy program, including program development, planning, implementing and monitoring of libraries. S/he will be constantly engaged in working to improve the library program, with the aim of ensuring that Room to Read libraries are effectively and fully utilized by schools and communities as a tool for increasing student motivation as well as for development of educational activities and promotion of reading. This position requires skills in project management, training, curriculum development, networking, accounting, and supervising. The LPOO will report to the North Regional Coordinator. 

Primary Duties & Responsibilities:

  • Oversee administration related issues at Hanoi office: office expense payment & billing and filing, goods and service procurements.
  • Liaise with government officials and/or school principals to implement Literacy program at the selected project sites, including school surveying, assessment, selection, implementation of program activities, and monitoring;
  • Prepare detailed cost estimations for each project, specifying each school’s and/or NGO partner’s cost-sharing contribution and items contributed for the challenge grant;
  • Gather feedback and ensure that they deliver on their portion of the challenge grant and on all terms of agreement with RtR;
  • Visit project sites as needed on monthly/quarterly basis to supervise the projects, monitor and support project activities;
  • Organize review meetings between field facilitators, principals and teaching librarians; assist in conducting monitoring and evaluation of RtR libraries and follow through with recommendations for improvement;
  • Manage and provide data, input and update information/pictures related to school projects to Global Solutions Data (GSD);
  • Write project reports to the supervisorin a timely manner, documenting best practices and lessons learned during field work and share with other project sites, relevant local staff, the Country and Program Directors, Program Operation Director, Literacy Director and appropriate US based Program Officers, if required;
  • In consultation with the supervisor and appropriate regional/headquarter staff, work to develop training sessions and conduct an effective RtR librarian training model on library management and activities, update training materials and manuals accordingly; with assistance of other Program Officer(s)/Associates(s); 
  • Organize activities/events to promote reading;
  • Select and purchase library furniture (or furniture designs) and educational materials; ensure the delivery and receipt of furniture, materials, books between RtR and local authorities;
  • Participate in any other activities/events which may be required to be undertaken to fulfill the objectives of the organization.

Technical Responsibility related to Program Management, Implementation, and Coordination

  • Provides feedback to the IDTS team on the materials provided by RtR for use in libraries and library period to promote a habit of reading;
  • Provides feedback and suggestions to the IDTS PM on the quality of training design, materials and delivery;
  • Facilitates sessions in workshops for teachers, librarians and principals where appropriate in agreement with provincial key trainers;
  • Provides technical support to Head Field Facilitator/Field Facilitators through coaching during school visits and review meetings/reporting to ensure they are able to effectively implement the Literacy program.

Technical responsibility related to Planning, Reporting and Documentation

  • Provides information in meetings to the IDTS Program Manager to assist in development of materials for librarians’, teachers’ and principals’ trainings and support;
  • Documents best practices and lessons learned during field work and shares with IDTS;
  • Supports annual, quarterly and monthly planning of Literacy Program activities as needed.


  • Explore opportunities for partnerships and knowledge sharing with NGOs, experts and institutions involved in teacher training and literacy initiatives;
  • Establish and manage relationships with other NGO’s, government officials and local educational facilities/authorities; schedule and attend meetings with them to coordinate planning and implementation of libraries;
  • Represent RtR at relevant meetings and occasionally assist in hosting key donor visits;
  • Provide regular updates on program activities and plans at regular meetings with Literacy Program Team Meetings;
  • Perform other agreed tasks assigned by the supervisor;


  • Vietnamese natives
  • Bachelor’s degree, preferably in library science or education;
  • At least 5 years of professional experience in education or community development;
  • Prior experience in working with schools, teachers, administrators and government officials;
  • Good knowledge and understanding of education issues, including teaching methodologies and community involvement in schools;
  • Strong planning, budgeting, report writing skills;
  • Ability to travel frequently to project sites;
  • Strong verbal and written communication skills in English.


  • Good knowledge and understanding of children’s books issues, including the publishing trends in Viet Nam and the world, and children’s habit of reading;
  • Long working experience with INGOs or international development organization/project;
  • Prior experience in delivering or facilitating training workshops;
  • Experience in developing and/or implementing large-scale literacy initiatives.

Expected starting date: February 2016

Application Procedure:

Please send your Curriculum Vitae (in English) to HR department at [email protected]

Due to the high volume of applicant response, not all applicants may receive a response from Room to Read. Only short-listed candidates will be contacted.    

Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.

Job Details
Organisation Name: 
Room to Read
Application Deadline: 
Sat, 2016-01-30