Information Technology (IT) Officer


JOB TITLE: Information Technology (IT) Officer

Location: Ho Chi Minh City
Contract Type: Local, Full Time
Duration: One year (with possibility of extension based on performance and funds availability)


Friends for International TB Relief or “FIT” is a registered non-profit organization whose work is based on the vision of a world free of Tuberculosis (TB). Our mission is to promote progress on the field of TB prevention and to stop the spread of the disease.

Over the past three years, we have actively participated in the eradication of TB by providing financial and technical assistance to local organizations involved in TB care and control in India and Vietnam. Simultaneously, we engaged in advocacy work through fundraising events in Germany and other industrialized countries to contribute to build and improve awareness about this global threat.

In particular, since 2014 we have been supporting the implementation of a grassroots TB elimination intervention based on a holistic package of outreach activities, stakeholder engagement and comprehensive care. Besides our project work in high TB burden countries, FIT also organizes events to strengthen the awareness and understanding about TB.

FIT was founded in 2012 and consists of TB activists as well as former patients. Our members reside all over the world ranging from Germany to Vietnam, Australia and the U.S., where they do their part in raising awareness and fighting the disease. Past and current partners include the Global Health & Education Trust, Otsuka, Stop TB Partnership, RESULTS Australia, HCMC Public Health Association, Vietnam National TB Control Program, Johnson & Johnson and most recently via the IMPACT TB project FIT has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 733174.

For additional information please refer to our website:


  • Assist with the procurement of all hardware (computers, tablets, phones, printers, etc) and software
  • Maintain and update inventory list for project hardware (computers, tablets, phones, etc)
  • Coordinate maintenance of hardware and the repair of any damage hardware
  • Manage contracts for the use of project hardware
  • Set up all new computers, tablets and phones with user accounts and software packages
  • Identify, troubleshoot and resolve hardware, software and Internet-related problems encountered by end-users in the office and partner organizations
  • Coordinate the repair of any damaged hardware
  • Provide computer support services both for software and hardware for the FIT’s employees
  • Identify and solve any problems that affect computer operating systems day to day operations and hardware
  • Manage role-based user accounts for project data collection systems
  • Confidentially manage individual and group email accounts for the organization
  • Answer ‘hotline’ calls about mHealth app issues or questions from the field
  • Participate in hardware, software and data system trainings
  • Enter paper-based forms into electronic databases
  • Communicate with external partners about data needs and troubleshooting, including with international organizations in English
  • Assist in maintaining a database of chest X-ray DICOM files
  • Maintain Linux server connection
  • Troubleshoot and complete network configuration in Linux
  • Conduct system maintenance in Linux
  • Manage modifications to FIT’s website
  • Other tasks as requested by FIT management


  • Experience with Linux
  • Database management
  • Information systems security
  • Information technology & mHealth
  • Network administration
  • Software engineering
  • Web development


  • A bachelor’s degree in information technology, computer engineering, computer science, or related fields
  • At least 2 years of relevant work experience


  • Fluency in Vietnamese
  • Strong written and spoken English is required


  • A cover letter written in English
  • A detailed Curriculum Vitae
  • Photocopy of degree certificate(s) / diploma(s)
  • One employment reference (Name, Phone Number, Email Address)


  • By e-mail to [email protected] addressed to Ms. Rachel Forse
  • Subject: “IT Officer”
  • No later than Sunday, 28 October 2018

Compensation will be commensurate with experience.
Full benefits will be included in the compensation package.

All applications will be carefully considered, but only short-listed applicants will be interviewed.
If you do not hear from us within 21 days of the closing date, this means your application was

FIT is an equal opportunity employer.

Job Details
Organisation Name: 
Ho Chi Minh
Application Deadline: 
Sun, 2018-10-28