Case Manager/Trainer

JOB OPPORTUNITY

Case Manager/Trainer

Background on Hagar

Hagar, established in 1994, is a specialist trauma-informed care agency that works primarily with women and children suffering from trauma as a result of human trafficking, slavery and abuse in Afghanistan, Cambodia, Myanmar, Singapore, and Vietnam. In 2020 globally, Hagar reached more than 200,000 people directly and indirectly through our five strategic goals: Heal, Prevent, Partner, Empower, and Influence. Hagar International in Vietnam (henceforth Hagar Vietnam) was launched in 2009 in response to the growing magnitude of human trafficking and exploitation in Vietnam, and evidenced needs of survivors. 

Hagar Vietnam responds to the needs of vulnerable women and children to receive multi-sectoral trauma-informed support and social services to heal and recover. We build awareness of families and local authorities about the impact trauma has upon survivors, and survivor-friendly strategies to prevent re-traumatization. Prevention activities build community knowledge about rights, national legislation, and the need to protect vulnerable women and children from human exploitation, violence, and abuse. We scale up the impact of our work, by building the capacity of partners, including the Vietnamese Government’s Women Union and like-minded agencies, to deliver a specialized model of trauma-informed care in their own work. We seek to build the leadership skills of survivors, and facilitate opportunities for them to increase their voice and agency at community, national and international levels. Field experiences evidence advocacy and influencing efforts, to strengthen national legislation and implementation standards, whenever we can.

Our vision:

Communities free and healed from the trauma of human trafficking, slavery, and abuse

Our Mission:

For those affected by trauma and those who support them, Hagar is an expert in care and recovery.

When healing happens, the cycle of trauma stops

Our Values:

Respect: We believe in the right of all people to be heard and treated with respect and dignity.
Integrity: We commit to act ethically and honestly, striving to do the right thing at all times and in all circumstances.
Compassion: We want compassion and kindness to be evident in our attitude, communication and in active, practical ways.                     
Excellence: We hold ourselves to high standards, listening and learning from those we support, our partners and each other, to continuously improve all that we do

Hagar International in Vietnam is now looking for passionate and qualified Vietnamese candidates to fulfil 1 full time Case Manager/Trainer based in Hanoi office. Travel to the provinces based on funding, different project needs and client needs. Please see the attached file for detail JD for the post.

QUALIFICATIONS AND EXPERIENCES

 Position Requirements

Essential or Preferable

Education
  • Bachelor Degree in Social Work, Psychology or related field.
  • Experience in social work case management of women and children affected by the trauma of human trafficking, domestic violence and sexual abuse.
  • Master’s Degree in Social Work, Psychology or related field.

Required

 

 

 

 

Preferred

Knowledge/Skills
  • Understanding of the impact of trauma, TIC approaches and tools, and how to provide trauma informed services.
  • Demonstrated ability to adapt to the changing needs of individual clients.
  • Knowledge and commitment to Hagar’s mission and values.
  • Ability to keep professional boundaries at all times.
  • Must possess a professional demeanour at all times including in high stress situations.
  • Willing to work as part of a team and able to work independently, as each situation requires.
  • Great communication and excellent organizational skills.
  • Good time and stress management skills.
  • Computer skills including MS Word, Excel, PowerPoint; internet and email.

 

 

 

Required

 

 

 

 

 

 

 

 

 

Language
  • Knowledge of the English language: speaking, reading, writing, and listening.

Required

Experience
  • Experience working with NGOs and vulnerable groups.
  • Experience working with people experiencing trauma due to exploitation, violence, and abuse.
  • Experience providing direct services to clients.
  • Proven experience in working with people from diverse backgrounds (e.g. economic, social, cultural, gender).
  • Experience in networking.

Required

 

Personal Attributes
  • Embodies Hagar’s values – Respect. Integrity. Compassion. Excellence.
  • Takes initiative.
  • Action-oriented and creative thinker.
  • Humility and kindness.
  • Accepting and considerate of others.
  • Values each person as a unique individual.
  • Passion for life-long learning.
  • Excellent work ethic.
  • Responds constructively to direction and feedback.
  • Professional demeanour.

 

 

 

Required

 

Interested applicants must submit a Cover Letter with curriculum vitae to Hagar through email address below, with the subject title Application – Case Manager / Trainer. Only candidates with the required documents above will be considered for shortlisting.

Address: 152 Au Co, Tu Lien, Tay Ho, Hanoi             
Tel: 02437282342                  
E-mail: [email protected]  

Hagar International is an equal opportunity Organization. Women and Disable people are strongly encouraged to apply.

Closing date: by 5.30 pm, 1 December2021. Please note that we will finish recruitment as soon as we found an appropriate candidate although deadline is not due.

Job Details
Organisation Name: 
Hagar
Application Deadline: 
Wed, 2021-12-01