Chi Em Microfinance Program Manager

1. Background
Founded in 2007, the Chi Em program (“Chi Em” in Vietnamese means “sisters”) is a microfinance initiative administered by Entrepreneurs du Monde. Chi Em provides financial and non-financial services to the ethnic minority communities in the mountainous areas of Vietnam following adapted ASA methodology. The program aims for financial and institutional sustainability and plans to register as a professional MFI under Decree No. 28 in the future. Currently the program is active 3 districts (Dien Bien, Muong Cha and Muong Ang) in Dien Bien province. As of June 2010, the program outreach was over 1,250 borrowers and the total loan portfolio was approximately $60,000 USD.
Entrepreneurs du Monde (EDM) – Established in 1998 by associative law 1901, Entrepreneurs du Monde (EDM) is a French-based microfinance non-governmental organization (NGO) with a focus on improving economic conditions among the world’s poorest households by offering access to credit and savings. In its decade of existence, EDM is active in nine countries with 15 local partnerships and reaching over 20,000 families worldwide, translates to an impact of roughly 100,000 people. Functioning in both rural and urban settings, EDM has clients with an average daily income of $1 to $5 USD. EDM’s 2009 budget was approximately $2 million USD.

2. Objectives of position
The objective of the Program Manager is to supervise and manage Chi Em microfinance activities in Vietnam, which involves poverty reduction through financial and non-financial services. The Program Manager will work in direct partnership with the EDM regional office in Cambodia and with local partners in Vietnam on the tasks below.
3. Responsibilities and tasks
- Operation management responsibilities
- Supervise operations : monitor and develop financial and non financial services to ensure the achievement of the program objectives.
- Lead market research and expansion process.

Financial Responsibilities
- Supervise the program financial management
- Control and validate monthly and annual financial statements
- Prepare annual budget (expenses, incomes and activity projections)
- Ensure the follow up of the expenses of the program vs the budget
- Validate monthly staff salaries.

- Reporting/Communications/Public Relations
- Supervise website updates
- Provide monthly financial report to EDM (microfinance ratios and performance of Chi Em)
- Send monthly financial indicators and narrative report to EDM
- Send quarterly financial report to funders when necessary
- Write annual program summary for EDM marketing team
- Write annual narrative report
- Write press releases
- Maintain/develop relationship with local partners, including:
- Hanoi Agricultural University (HAU)
- Women’s Union
- People’s Committee
- Foreign Affair Office of the province
- PACCOM and DIPSERCO
- Others as requested by the program activities

Human Resources
Recruit/hire all Chi Em staff subject to approval from EDM
Recruit/hire all volunteers and interns
Organize and supervise all training for Chi Em staffs

Fundraising
- Draft/submit grant proposals to related organizations
- Organize private fundraising events and strategic marketing relationships

4. Requirements:
- A BSc or MSc in relevant field of study such as Development Economics, Administration or Finance
- At least 3 years of work experience in development work or finance (preferably in Vietnam; preferably in microfinance)
- Strong leadership skills
- The ability to innovate Chi Em program and financial products to best fit the market
- Self-confidence, proven communication skills
- Computer proficiency (strong skills in excel)
- Fluency in spoken and written Vietnamese + English and/or French
- Ability to reside in Dien Bien province

POSITION TO BE FILLED AS SOON AS POSSIBLE

Detailed CV and covering letter should be sent to the recruiting partner:
Inter Aide
44 rue de la Paroisse 78 000 Versailles FRANCE
[email protected]