Position Title: Assistant In Country Manager
Reports To: Founder/In Country Manager
Location: Hoi An, Vietnam
Status: Full Time. One year contract with extension.
Working Hours: 6 days per week - 8 hours per day as determined on the timetable
Language skills: English & Vietnamese
Specific Skills and Qualifications PREFERRED
- At least 2 years’ experience at a management level
- Working knowledge of business filing systems
- Accuracy and meticulous attention to detail
- Task focused
- High level communication and interpersonal skills
- Must be proactive and have a “hands on approach”.
- Excellent organizational and problem solving skills
- Hardworking and committed
- Confident in own abilities but also confident enough to ask for help when needed
- Flexibility to be able to shift priorities if needed
- Experience in administration or accounting roles
- Preference given to people locally in Quang Nam and Da Nang.
Duties:
Government:
- Act as liaison with Vietnamese government officials
- Arrange government meetings for The Founder when required
- Organize volunteer work permits and visa extensions
- Represent Lifestart Foundation at local meetings
- Organise social insurance for staff
Human Resources and Administrations and General
- Overseeing the management of Lifestart Foundation staff in Vietnam and dealing with any HR or other issues that arise in the absence of the Founder and In Country Manager.
- Developing the staffs computer skills and delegating functions over to Vietnamese members of staff where possible
- Managing the local spending and financial reporting
- Interviewing and writing the stories of recipients
- Organising Lifestart Foundation records and documents electronically
- Any other tasks assigned to you by The Founder or the In Country Manager
As Assistant In Country Manager you must oversee and assist with Educational Scholarship Program:
- Updating student and sponsor information
- Ensuring that letters and photos from students are sent to sponsors twice a year
- Finding potential educational scholarship recipients for The Founder to interview
- Meeting with principals when The Founder requires it, and act as interpreter
- Ensuring that students continue to meet our financial and academic criteria
- Keeping record of all scholarship information
- Mentoring scholarship students
Tours – as part of your role you will cover the workshop managers day off and will run tours on this day, assist with large tour groups and ad-hoc tours during the week when the workshop manager is busy
- Run the lantern tours
- Liaise with booking companies/online bookings.
- Liaise with Sinh in relation to the painting tours.
- Make sure the shop is clean before the tour commences and the materials for making the lanterns are ready
- Ensure there are enough makers in the shop for large tours
- Assist in the development of new tours, train as an instructor to teach clients to make potential new products
- Plan and organise big tour groups
- Do the LSF introduction to big groups
Workshop
- Ensure workshop is kept clean and tidy when on shift
- Reporting maintenance requirements
- Customer service – explaining purpose of LSF to customers.
- Manage online sales
Volunteer Management
- Sifting volunteers and speaking to volunteers interested in working for Lifestart Foundation. Providing them with local information as well as work related information.
Managing volunteers schedule
- Business Development
- Attend any networking events in the local area
- Increase network while identifying new clients, opportunities and target accounts; manage relationships with prospective clients, generate leads and create new business opportunities
- Identify obstacles in the sales process and introduce new methods to overcome these obstacles
- Proactively research and identify new prospects for all market segments including Airline, Corporate, Resorts, Restaurants, Cafes, opportunities within the competitor set and drive sales activity to achieve and exceed targets
- Conduct site inspections and familiarization of LSF and workshop to existing and potential clients
- Educating travel agencies - both wholesale and retail about LSF Tours
IT
- Regularly check all LSF PC’s, laptops and equipment, ensure all antivirus software is up to date
- Make recommendations to founder if there are any problems with any equipment
- Assisting with IT issues when they arise
Further Enquiries:
To apply for the role please email an up to date CV and covering letter including the following points to Ms Diem at [email protected] [1] and Ms. Karen at [email protected] [2].
- Why you would be suitable for this role
- When you would be available to start
- Your expected salary
Deadline: 25th May 2016