IT-system Support Service

RLS SEA is looking for a IT-system support service

0. Background of RLS

The Rosa Luxemburg Stiftung (RLS; www.rosalux.de) originated from the registered association "Social Analysis and Political Education" founded in Berlin in 1990. In 1996, it was recognised by the Party of Democratic Socialism (PDS) as its close political education institution. The Party of Democratic Socialism transformed itself into “PDS/Linkspartei”, later renamed itself into “Linkspartei” (Left Party) which is one of two parties in Germany that formed the new party “Die LINKE” (“The Left”) in 2007. RLS has become a provider of civic education and a centre for progressive social research in both Germany and throughout the world. As one of six party-affiliated political foundations in Germany it supports partners in developing countries striving for social justice, strengthened public participation and economic development. In February 2009, the People's Aid Coordinating Committee (PACCOM) granted the licence for the representative office for Southeast Asia in Hanoi.

In Vietnam, RLS (www.rosalux.vn) embraces the mission of assisting Vietnam’s transition to a market economy with socialist orientation embedded. In 2013, RLS successfully broadened its scope of work as regional office for Southeast Asia. Currently, it is cooperating with approximately 26 partners (e.g. VNU - University of Social Sciences and Humanities in Hanoi and HCMC; Centre for Social Research and Development Hue, Vietnam Union of Friendship Organizations, Cambodia Women’s Media Center etc.) by funding around 32 projects (including projects in Cambodia, Laos and Myanmar) on three themes of Sustainable development including Climate change, Social justice, and Dialogue on development models.

1. Duties and Tasks

  • Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
  • Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
  • Diagnose and resolve IT system issues according to customer’s request either by phone, Skybe, Teamview or at site.
  • Implement backup and recovery of users’data
  • Administer servers and networking equipment
  • Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Develop and propose information security policies.

2. Requirements

  • Having a degree in related fields.
  • Having at least 5 years experiences in relevant field with international organizations.
  • Fluency in spoken and written English.
  • Being responsible and able to work under pressure as an individual and as a team as well as proactively engage in solution finding for obstacles that may occur.

3. Service timeframe

The selected service provider will be contracted from 14 July, 2014 until 14 July, 2015.

4. How to apply

Interested service providers are invited to submit their application including a most updated CV and a proposal in which you state clearly the desired rate for this service. Application should be sent to Mrs. Nguyen Le Hang at: [email protected] latest before 20 June, 2014.

Job Details
Organisation Name: 
The Rosa-Luxemburg-Stiftung (RLS)
Application Deadline: 
Fri, 2014-06-20