Customer Service and Education Scholarship Officer

Position Title: Customer Service and Education Scholarship Officer

Reports To: Founder/In Country Manager

Location: Hoi An, Vietnam

Status: Full time

Language skills: English

Start Date: As soon as possible

Qualifications:

Minimum:

  • College Degree (English, Economics preference given for International study experience/Accounting);
  • Professional work experience in a similar position;
  • Excellent organizational skills. Excellent communication with national and international programme’s partners.
  • Excellent attention to detail. Works well under pressure.
  • Ability to meet deadlines with 100% accuracy.
  • Good working knowledge of modern telecommunication systems (including e-mail, fax and internet, related software) and relevant computer applications (e.g. MS Office);
  • Excellent proficiency in written and spoken English and Vietnamese;
  • Dynamic and self-motivated personality with a strong desire to work in the NGO field, willingness to learn and develop.
  • Preference given to people locally in Hoi An.

Duties:

  • Education Scholarship Officer:
    • Updating student and sponsor information
    • Ensuring that letters and photos from students are sent to sponsors twice a year in a timely manner
    • Translating letters into English and sending to a foreigner for editing
    • Finding potential educational scholarship recipients to be interviewed
    • Administering the payment of school and other student fees (twice per year).
    • Ensuring that students continue to meet our financial and academic criteria
    • Keeping accurate records of all scholarship information
    • Sourcing funding for university scholarship students from companies within Vietnam
    • Sourcing funding for scholarship students
    • Mentoring and guidance of scholarship students
  • Customer Service Officer
    • Selling products made in the Lifestart Foundation Workshop
    • Making products
    • Recording all sales
    • Talking with customers regarding the Lifestart Foundation
    • Introducing makers to customers and visitors
    • Handing out flyers to people that walk past the workshop
    • Distributing flyers around Hoi An on a weekly basis
    • Assist Workshop Manager with organisation of tours

Vietnamese class teacher

  • Run the Free Vietnamese language class for foreigners– to be trained

Lantern making class teacher

  • Run the Lantern Making Class – to be trained

Tea ceremony

  • Run the Tea Ceremonies – to be trained

Further Enquiries:

To apply for the role please email an up to date CV and covering letter including the following points to Ms Diem at [email protected] and Ms. Karen at [email protected].

  • Why you would be suitable for this role
  • When you would be available to start
  • Your expected salary

Deadline: 15 September 2017, however, we will close the ad earlier if we can find the right person.

Job Details
Organisation Name: 
Lifestart Foundation
Location: 
Hoi An
Application Deadline: 
Fri, 2017-09-15