Assistant In Country Manager

Position Title: Assistant In Country Manager

Reports To: Founder/In Country Manager

Location: Hoi An, Vietnam

Status: Full Time. One year contract with extension.

Working Hours: 6 days per week - 8 hours per day as determined on the timetable

Language skills: English & Vietnamese                

Specific Skills and Qualifications PREFERRED

  • At least 2 years’ experience at a management level
  • Working knowledge of business filing systems
  • Accuracy and meticulous attention to detail
  • Task focused
  • High level communication and interpersonal skills
  • Must be proactive and have a “hands on approach”.
  • Excellent organizational and problem solving skills
  • Hardworking and committed
  • Confident in own abilities but also confident enough to ask for help when needed
  • Flexibility to be able to shift priorities if needed
  • Experience in administration or accounting roles
  • Preference given to people locally in Quang Nam and Da Nang.

Duties:

Government:

  • Act as liaison with Vietnamese government officials
  • Arrange government meetings for The Founder when required
  • Organize volunteer work permits and visa extensions
  • Represent Lifestart Foundation at local meetings
  • Organise social insurance for staff

Human Resources and Administrations and General

  • Overseeing the management of Lifestart Foundation staff in Vietnam and dealing with any HR or other issues that arise in the absence of the Founder and In Country Manager.
  • Developing the staffs computer skills and delegating functions over to Vietnamese members of staff where possible
  • Managing the local spending and financial reporting
  • Interviewing and writing the stories of recipients
  • Organising Lifestart Foundation records and documents electronically
  • Any other tasks assigned to you by The Founder or the In Country Manager

As Assistant In Country Manager you must oversee and assist with Educational Scholarship Program:

  • Updating student and sponsor information
  • Ensuring that letters and photos from students are sent to sponsors twice a year
  • Finding potential educational scholarship recipients for The Founder to interview
  • Meeting with principals when The Founder requires it, and act as interpreter
  • Ensuring that students continue to meet our financial and academic criteria
  • Keeping record of all scholarship information
  • Mentoring scholarship students

Tours – as part of your role you will cover the workshop managers day off and will run tours on this day, assist with large tour groups and ad-hoc tours during the week when the workshop manager is busy

  • Run the lantern tours
  • Liaise with booking companies/online bookings.
  • Liaise with Sinh in relation to the painting tours.
  • Make sure the shop is clean before the tour commences and the materials for making the lanterns are ready
  • Ensure there are enough makers in the shop for large tours
  • Assist in the development of new tours, train as an instructor to teach clients to make potential new products
  • Plan and organise big tour groups
  • Do the LSF introduction to big groups

Workshop

  • Ensure workshop is kept clean and tidy when on shift
  • Reporting maintenance requirements
  • Customer service – explaining purpose of LSF to customers.
  • Manage online sales

Volunteer Management

  • Sifting volunteers and speaking to volunteers interested in working for Lifestart Foundation. Providing them with local information as well as work related information.

Managing volunteers schedule

  • Business Development
  • Attend any networking events in the local area
  • Increase network while identifying new clients, opportunities and target accounts; manage relationships with prospective clients, generate leads and create new business opportunities
  • Identify obstacles in the sales process and introduce new methods to overcome these obstacles
  • Proactively research and identify new prospects for all market segments including Airline, Corporate, Resorts, Restaurants, Cafes, opportunities within the competitor set and drive sales activity to achieve and exceed targets
  • Conduct site inspections and familiarization of LSF and workshop to existing and potential clients
  • Educating travel agencies - both wholesale and retail about LSF Tours

IT

  • Regularly check all LSF PC’s, laptops and equipment, ensure all antivirus software is up to date
  • Make recommendations to founder if there are any problems with any equipment
  • Assisting with IT issues when they arise

Further Enquiries:

To apply for the role please email an up to date CV and covering letter including the following points to Ms Diem at [email protected] and Ms. Karen at [email protected].

  • Why you would be suitable for this role
  • When you would be available to start
  • Your expected salary

Deadline: 25th May 2016

Job Details
Organisation Name: 
Lifestart Foundation
Location: 
Hoi An
Application Deadline: 
Wed, 2016-05-25